Helping you settle in
When you first arrive, a dedicated, named carer will be given prime responsibility for helping you settle in and will be a special support to you throughout your stay. He or she will get to know you and listen to your personal needs, so we can tailor things around you.
Your carer will also draw up a personalised care plan setting out your treatments and services. This will include any input you might wish to make or which you need from your Doctor or other specialist. We will review this plan regularly so it continues to reflect your needs.
Home-from-home
More than anything we want you to feel at home by providing you with a friendly and welcoming environment.
You are more than welcome to bring personal belongings for your room such as photographs and ornaments or pieces of furniture, providing space allows and they meet with health and safety regulations.
Family and friends
Your family and friends are always welcome to visit you at any time; if you let us know when they are coming, we can arrange for them to have a meal with you. Light refreshments are offered free to visitors, whilst there is a small charge for cooked meals. You are able to go out with or visit family and friends whenever you wish, providing we know you are safe.
